Capped Price Service
Mitsubishi is committed to delivering you peace of mind. With Mitsubishi’s Capped Price Servicing Program, you’ll enjoy ‘no surprise’ certainty, with the scheduled regular service price capped for up to 4 years.
*This program is competitively priced and offers one of Australia’s best service intervals of 12 months or 15,000kms (whichever occurs first). Ralliart and Lancer Evolution service intervals are 6 months or 5,000kms (whichever occurs first). Roadside Assist, if extended in accordance with service conditions, is available for a maximum of up to 5 years. Conditions apply. Once a schedule of capped price servicing costs are set for a model year, they are not changed for the life of the model. Excludes government, rental and national fleet customers.
AM I ELIGIBLE FOR MITSUBISHI CAPPED PRICE SERVICING?
New vehicles sold from 1st October 2012 are eligible under the program. National, Government and rental vehicle customers are not eligible and additional exclusions may apply. Mitsubishi Motors Australia Limited (MMAL) may add or remove vehicles from the program, or vary terms of the program, from time to time without notice. Ask your dealer for full details.
HOW LONG WILL MITSUBISHI CAPPED PRICE SERVICING COVER ME FOR?
If your vehicle is eligible, you’ll enjoy all the benefits of our complimentary Diamond Advantage roadside assistance for 12 months from the new vehicle purchase date (or up until the vehicle’s first service - should that occur prior to the initial 12 month period).
In order to receive an additional 12 months Roadside Assistance, vehicles must be serviced under the Mitsubishi Capped Price Servicing Program. You will then be provided an additional 12 months Roadside Assistance. (Note that this is 12 months from the date of that service and not an additional 12 months on the expiry date of your current Roadside Assistance).
You will continue to receive complimentary Roadside Assistance whilst your vehicle is being serviced under the Mitsubishi Capped Price Servicing Program conditions for a maximum of up to 5 years.
Note: Roadside Assistance will cease at the expiration of a customer’s 12-month coverage. If a customer misses a service or goes longer than 12 months between services their vehicle will now be covered for the period between the Roadside Assistance expired and when the vehicle is presented for their service.
WHAT’S COVERED UNDER THE MITSUBISHI CAPPED PRICE SERVICING PROGRAM?
The program covers all items specified under the regular service tables for each vehicle type detailed in the service and warranty booklet, including parts, labour, oils and fluids, workshop supplies and any applicable environmental or waste oil disposal charges.
WHAT'S NOT COVERED UNDER THE MITSUBISHI CAPPED PRICE SERVICING PROGRAM?
The following items are not included in your capped price service:
- Those items identified as requiring more frequent attention depending on operating conditions (as described in the service and warranty customer information booklet).
- LPG additional maintenance items.
- Any servicing required as a result of the fitting of non-genuine parts or accessories
- Normal wear and tear and consumable items requiring periodic maintenance (e.g. fuses, brake pads, wiper blades, batteries, tyres, wheel alignment, tyre rotation and balance etc).
- Fluids, additives and treatments not specified in the regular service tables.
- Accident damage to any body, chassis or driveline components.
- Adjustments not specified in the regular service tables.
- Additional maintenance and repairs which may be recommended by a Mitsubishi dealer to suit your particular driving conditions.
Be assured, if we need to do any extra work we'll let you know before we start so that you're aware of any additional costs.
CAN I TRANSFER MY MITSUBISHI CAPPED PRICE SERVICING TO ANOTHER VEHICLE?
The program cannot be transferred to a different vehicle, however, the program is transferable with ownership and will remain with the vehicle until it expires. Remember that if you do choose to sell your Mitsubishi and it is still covered by the Capped Price Servicing Program this can support the resale value of your vehicle.
IS MITSUBISHI GENUINE SERVICING COMPETITIVELY PRICED?
If you purchased your vehicle on or after 1st October 2012, your vehicle may also be covered by the Mitsubishi Capped Price Servicing Program which means you’ll enjoy scheduled regular servicing costs capped for up to 4 years*
* Roadside assist, if extended in accordance with service conditions, is available for a maximum of up to 5 years. Conditions apply. Once a schedule of capped price servicing costs are set for a model year, they are not changed for the life of the model. Excludes government, rental and national fleet customers.
WHAT HAPPENS IF I MISS OR PROLONG A REGULAR SERVICE BEING CARRIED OUT?
Leaving it longer to have a regular service means you may not receive your total entitlement of services under the program. Missing services can also lead to reduced operating performance and costly repairs down the track. So, if you miss a regular service, please talk to your Mitsubishi dealer for a solution.
WHAT HAPPENS IF I BRING MY VEHICLE IN BEFORE THE DUE SERVICE?
If this happens, the next service interval will be measured from this earlier date or mileage to remain within the time or distance range of 15,000km or 12 months*. This will affect all future service intervals covered by capped price servicing.* Whichever occurs first.
DO USED MITSUBISHI VEHICLES QUALIFY FOR CAPPED PRICE SERVICING?
Yes, if the vehicle was originally sold new with Capped Price Servicing. Capped Price Servicing is transferable with ownership and remains with the vehicle until it expires according to the terms of the program. Entitlements cannot be transferred to any other vehicle.