Both Corey & Xavier were great. They are great assets to your company
S. Jackson - Apr 2015
Both Wayne and Steven were very good and friendly
R. Peacock - Apr 2015
I had a great experience dealing with Madison, she is easy to get along with and helps us out as much as she can. I would recommended anyone to speak to/deal with Madison
C. Watson - Apr 2015
“Lovely Sales Person”
Madison was a lovely sales person. We have walked out of car dealers because of poor customer service, However madison helped us walk out with a brand new car! We Thank her and Kim from Mitsubishi for their outstanding service :)
E. Broadhurst - Apr 2015
“Customer Service was Brilliant”
The experience with NMG was great. Initially the customer service from Xavier was brilliant. I test drove 3 cars and my concern was if my drum kit would fit in the car. Xavier drove the car to my house and it all fit well, so i bought the car. That is genuine service. From there the follow up from Corey was great. I will be a repeat customer. Thanks!
S. Winter - Apr 2015
“Enthusiastic and Friendly”
The 2 young sales guys, Corey and Xavier were lovely to work with. Very enthusiastic and friendly.
S. Melville - Apr 2015
“Superior Customer Service”
Superior customer service from Madison, Kim and Deb.... I Highly recommend NMG to any friends/family/public based on great products and for friendly, honest customer service
S. Gardiner - Mar 2015
“Keep up the good Work”
Keep up the good work, as its working well. Thank you Steven for a job well done.
I. Kennedy - Mar 2015
“Wayne was Awesome and is a Very Fair Guy”
Wayne Hannah was awesome and is a very fair guy when it came to decision making. When Corey first introduced him i thought he was going to screw me over but the opposite occured. The car is awesome and i feel that buyers of other brands have made the incorrect purchasing decision when i see them on the road.
D. Hall - Mar 2015
“Well Organised and Efficient Crew”
You have an extremely well organised and efficient crew selling a very high quality product.
G. Woods - Mar 2015
“Professional, Pleasant, Well Mannered”
The sales person Madison was excellent could not have been better.
Professional / Pleasant / Well Mannered.
R. Lemaire - Mar 2015
“Test Drive Without a Sales Rep ... Was Great”
Being able to take a test drive without a sales rep in the back seat was Great! Toyota are totally different. I'm sure Madison wouldnt have pressured us, However, It was great that my wife and i could discuss the pros and cons in private. Madison was really great.
R. Barnett - Mar 2015
Very Happy with your service - in comparison to other dealerships. Thank you
S. King - Mar 2015
“Recommend you to all My Friends”
The Free car wash voucher was very much appreciated! My car was extremely dirty and now looks fantastic. Thanks again, I recommend you to all my friends looking for a car.
H. Kucera - Mar 2015
“Supportive and Friendly”
Supportive and Friendly atmosphere at the dealership. Corey displayed a proffesional and warm demeanor.
Shamaine Jacobs - Jan 2015
“Thanks so much ... For Your Help and Patience”
Thanks so much to Lex and Debbie for your help and patience with our new Pajero !!
Stephen Russell - Jan 2015
“Sales Team Outstanding”
Very happy with the buying experience, sales team outstanding in every manner. Hoping the same satisfaction when it comes to servicing. Cheers...
Andrew McKinley - Jan 2015
“I Have NO Hesitation in Recommending your Dealership!”
I have no hesitation in recommending your dealership to any of my friends when needed
Victor Vassallo - Jan 2015
“Keep up the Great Work!”
Keep up the great work!! I previously dealt with a different Mitsubishi dealer and almost didn't buy a Mitsubishi again due to their poor service. Madison Palmer is an asset to your group and I will recommend both herself and NMG to everyone. Thank you again for a great experience!
Belinda Dorresteyn - Jan 2015
“Will Recommend to ALL OUR Family & Friends”
Very satisfied with the experience we had with everyone involved with the purchase of our car. Good service is much appreciated and we will recommend NMG to all our family and friends. I wish Nepean Motor Group continued success for the future
Adrian Perez - Jan 2015
“Thank You all for Your Wonderful Assistance”
Very personalised sales team and all other staff involved. Thank you all for you wonderful assistance
Paul Howarth - Jan 2015
“Very genuine in helping find what best suits the customer”
Madison is a very pleasant lady who is knowledgeable on products and very genuine in helping find what best suits the customer on price and needs/wants. I was most impressed with her patience with my 8 year old daughter who has Aspergers and played 20 questions. Madison was happy to answer and made us all feel comfortable :)
Megan Kelly - Jan 2015
“Special Thank You”
I would have to say that I have had all good experiences from the guys at Mitsubishi. Special thank you to Steven for his help! Thank you!!
Guy Chadwick - Jan 2015
“Greeted with a Smile”
The salesperson was very knowledgeable and very professional, overall, I was very satisfied with the service I received from the lovely Madison Palmer. A lot has to be said about when you are greeted with a smile
Vincent Montgomery - Jan 2015
“Made the whole process very easy”
Thank you to Troy from finance, he also made the process very easy. Love your facebook marketing, may just have to use that in my own work place.
Troy James - Aug 2013
“I've been bragging about your after sales service”
I was very impressed with the Nepean Motor Group's car servicing process and the Service team. 10/10. Have been bragging about your after sales service to all my family and friends.
Gina Saliba - Aug 2013
“I can only praise and congratulate”
I can only but praise and congratulate you on how we were received and helped both on looking for and picking up of vehicle. I have mentioned to many friends and hope you may receive sales from them in the future. I am very happy with my treatment and Mitchel's professionalism towards the sale and the pick up which he arranged for us. Oh and as for breakfast it was great to have something to eat and drink after a long train trip down. Once again a great experience and what appears to be a long relationship between us.
Greg Carter - Aug 2013
“The service you deliver is fantastic”
The service you deliver is fantastic. We are recommending you to everyone we speak to. Keep up the good work, I hope you are all told by the customers that you are doing a great job, Probably not, so on behalf of ALL the clients/customers that walk through your doors thank you to everyone. You excel on so many levels and it is truly a nice experience to get the car serviced.
Tania Mackie - Aug 2013
Exceptional experience and very happy with everyone involved in the purchase of my new vehicle. Very happy definitely recommend future customers.
George Tambourantzis - Aug 2013
“Allowed comparisons to be made much easier”
Buying a car from Nepean Motor Group was a great experience. We looked at all the various vehicles that were on display on the site, from the different manufacturers allowing comparisons to be made much easier.
Wayne Webster - Aug 2013
“Very happy customer”
Thank you for making the purchase of my car an enjoyable experience. All staff were professional and friendly. I am a very happy customer. I love my car.
Jo-Ann Rosa - Aug 2013
“Thanks for making buying my car a wonderful time!”
Overall absolutely 100% satisfied with the service of the team and my car is fantastic!!! I was helped by several members of the team which is why I would like the whole team to be attributed with making my experience great. Thank you for making buying my car such a wonderful time and I will be recommending you to all my friends and colleagues.
Amanda Lee - Aug 2013
Overall, it was a very enjoyable experience going to your dealership. I'm also impressed with the servicing arrangements (loan car and breakfast offer) and the capped price servicing. I would actually recommend you to anyone who asked.
Peter Thuaux - Aug 2013
“Absolute asset to your company”
Thank you to Steve & Wayne for there exceptional service they are an absolute asset to your company. Definitely have no hesitation in recommending your dealership to anyone. Thanks again very happy!!!!!!!!
Craig Tildesley - Aug 2013
“Very pleasant and friendly”
This is the first car I've purchased in 20 years and was expecting the sales people to persistent and pushy (as in the past), but I found everyone to very pleasant and friendly and even answered some of my possible silly questions. I felt very comfortable dealing with everyone. I now just have to get used to driving a car with power steering and more fancy gadgets.
Kerry-Ann Linden - Aug 2013
Great experience at Nepean Motor Group - special thanks to Annalise, John and Carlos for being so helpful. Buying my first car was surprisingly stress-free and very enjoyable. Thanks!!
Phoebe Wise - Aug 2013
“Nice to feel trusted”
We were extremely satisfied with the service we received not only from Rav, but the whole team. Rav was available when we needed him but also gave us space when we needed it. We were offered test drives (which we took up) as well as the offer of taking the car overnight, although we declined, it was nice to feel trusted. The team went into overdrive late on Sunday afternoon to get us a great deal on 2 cars. We have had follow up calls from your friendly and professional team to make sure everything is OK. We received the same great service when we purchased a new Outlander from Penrith Mitsubishi 8 years ago, we have and will continue to recommend you to our family and friends - We also got to see Deb from the Nepean Motor Group radio ads..... Thanks again!
Debbie Zalac - Aug 2013
“Professional, knowledgeable and friendly”
Rav was fantastic. He was professional in his manners and knowledgeable of the product as well as welcoming and friendly. Rav is now my car dealer of choice and when time comes to replace my wife's car we will make Rav and Penrith Mitsubishi our first port of call .... over all I'm really glad that I purchased this car!
PETER KELLY - Aug 2013
“Perfect customer service”
Perfect customer service. Explained in and out of the vehicle we were buying. Went out of his way to get the deal done
Riteshni Devi - Aug 2013
“Investing in the right type of people”
This is my second purchase from your dealership and again the experience was painless. The staff are all very professional and have a in-depth knowledge of the product. It is a credit to management for investing in the right type of people.
“Great sales experience!”
I love my new car, and I've no doubt the great sales experience at NMG has a lot to do with it!
Glynis Grace - Aug 2013
Great service, friendly staff not pushy and treated fairly. Would highly recommend Nepean Motor Group to others.
“Friendly and approachable”
This is our 2nd purchase from NMG. At all times we have found staff to be friendly, approachable and willing to help where necessary. Thanks!
“Made my wife and I feel very special customers”
I have been a buyer at NMG under the previous owners and swore I would never buy another vehicle from there... Under the new ownership I can honestly say that I could not be happier and the sales team, especially Steve Eccles, could not have done anymore to make the purchase smooth and uncomplicated. They actually made my wife and I feel very special customers. Overall, very happy with the experience.
Gary Comber - Aug 2013
“Thank you for making it so easy!”
Completely satisfied with all aspects of our recent purchase. Thank you so much for making it so easy and painless :)
Andrea Fraser - Aug 2013
“Staff strive for happy customers!”
I have been back to your dealership and purchased a second time. The improvements in the 3 years are worth noting. Your company is progressive in customer service and while not every customer will be happy, the staff all seem to strive for that result. I am completely satisfied with the level of service my family and I received.
Scott Fischer - Aug 2013
“One of the nicest people we have dealt with”
Mitchell was one of the nicest sales people we have dealt with. He knew everything about the car, was courteous and extremely helpful.
Michele Jowsey - Aug 2013
“We always feel comfortable going into the Dealership”
This is our 3rd Mitsubishi Triton we have bought from Penrith Mitsubishi and once again we have been very happy with the service offered in purchasing our new car including the service we received from Business Manager Kim McDonald for our finance needs to complete the purchase. We always feel very comfortable when going into the Dealership knowing we will receive the car that we require at the right price. Thank you to all of the team at Penrith Mitsubishi
LISA TIERNEY - Aug 2013
“I keep coming back because of the Sales & Service staff”
Nepean Motor Group is the best dealership I have dealt with. The team were friendly & very helpful. This is the 10th car I have owned in my life & the reason I went back is because of the sales & service staff. My thanks to Steve & Wayne. If I decide to update again I will be back. Cheers!
Raymond Beed - Aug 2013
“Happy with both purchases!”
My daughter took delivery of a new car purchased from the Nepean Motor Group 2 weeks before I took delivery of mine. I think that should state how happy we both have been with our purchases.
Colin Lee - Aug 2013
“You have a FANTASTIC team!”
Steven was fantastic! There was no pushy salesperson approach, it was friendly, imformative and didn't feel pressured whatsoever! Although everyone was busy when I got there, I was approached by an employee named Donna, who just wanted to acknowledge she knew I was there and was trying to find an available sales person. The Sales Manager also approached me to make sure I was being taken care of. I couldn't have asked for better service! You have a fantastic team! They delivered above and beyond my expectations!
Stacey Berry - Aug 2013
“Well worth the trip”
Although I live in the Southern Suburbs, the trip out west was well worth it.
Ian Foscholo - Aug 2013
“Treated like a friend”
It was a pleasure to come into a dealership and be treated like a friend without the pressure I would recommend other to come to the dealership to buy.
Cooper - Aug 2013
The team at Nepean are great & the car is beautiful. Thank you so much.
Debra Ivory - Aug 2013
Very happy with Steve. Took time with us initially and certainly didn't push us to purchase. We had a situation that restricted our purchase pending a financial transaction occurring and given we didn't know if the transaction was going to happen, Steve was great in allowing us the time to wait to see if that would come through. Overall, excellent experience.
Matthew Nicholson - Aug 2013
“est experience EVER!!”
Best car buying experience ever!!. Everyone we dealt was kind mannered and extremely professional. Special mention to Steve, Donna, Kim and Wayne. I will definitely be back with my next car purchase. What a great team you have. Well done guys, love your work!!
Jason & Susan Xavier - Aug 2013
“Recommended family to buy”
Recommended my daughter and husband to go buy from you.. so they did on Saturday!
Mary Langan - Aug 2013
“I hope to deal with Mitch again”
I'm hoping that in 5 or 6 years time Mitch will still be working with your team as i'll trade the asx in to update and hopefully deal with him again.
Glyn Davies - Aug 2013
Very happy with the customer service :)
Diana McIntyre - Aug 2013
“Couldn't be happier!”
I love my new car!! Everyday I am more and more impressed. Couldn't be happier!
Lynette Silk - Apr 2013
“Referred and not disappointed!”
Aaron was fabulous to deal with, very thorough and pleasant. We were referred to him by my sister and were not disappointed. Kim in the finance area was also lovely. Many thanks
Danielle - Apr 2013
“Made the decision to purchase with your company an easy one”
My husband and I are extremely happy with the service provided by Madison Palmer and the team from looking in the yard right through to finance with Kim and after market products purchased with Donna. They were all wonderful and made the sale and decision to purchase with your company an easy and pleasant one.
Teresa Edwards - Apr 2013
“Already started recommending friends & relatives”
My husband & I are very happy with the service we've received from start to finish. We are very impressed by the professionalism all staff have shown, & have already started recommending the business to friends & relatives. Keep up the great work!! :)
Tanya Cook - Apr 2013
“He made me laugh”
I walked in knowing what I basically wanted. Mitch made it all the more easier to make the final decision. From walking around the car numerous times while I was sitting in the drivers seat to show me visibility (and have me laugh and tell him he could stop making a fool himself), to listening to my wants and needs, to suggestions and my actually ending up with exactly what I wanted. What more can I say!
Helen Herrmann - Apr 2013